Frequently asked questions about delivery
Have you received your order before? 22:00 placed and is the entire order in stock? We will then immediately pack it and give it to the shipping partner the same day. This way you don't have to wait long for your new acquisition.
Orders are only shipped on working days (Monday to Friday). No orders will be processed on weekends and national holidays.
On each product page you can see the current stock status under the title:
- Op voorraad Product ligt fysiek in ons magazijn en kan direct verzonden worden.
- Nalevering Op nalevering bestelbaar. Na ontvangst bij ons zo snel mogelijk verstuurd (1–3 werkdagen vertraging).
- Uitverkocht Momenteel niet beschikbaar. Zet een voorraadmelding aan via "Informeer mij bij nieuwe voorraad".
Sometimes it may happen that an item is not immediately available even though it is on the website. In that case, delivery is possible 1–3 business days last longer.
If a product is not available, we will refund the amount of that specific item and ship the rest of your order the same day. This way you always know where you stand.
We only ship to working days (Monday to Friday). No packages are sent on weekends (Saturday and Sunday).
No orders will be processed or shipped on national holidays. Please take this into account when calculating the expected delivery time.
Shipping costs
Netherlands & Belgium