License plate check Fresh Parts

Yes, business ordering is possible at Fresh Parts. Are you professionally active in the two-wheeler industry, for example with a scooter garage or delivery company? Then create an account via our website and email your company details and Chamber of Commerce number to zakelijk@freshparts.nl; After approval, we will convert your account to a business account with a fixed discount.

Did you order during the weekend? Then your order is usually finished Monday or Tuesday shipped because we are closed on weekends and do not send packages.

Have you been waiting a little longer? Then also check the track & trace of your order. It may be that the package was offered while you were not at home, and that it has now been delivered to a collection point lies.

Are you still unsure or do you have any further questions? Please feel free to contact us, we are happy to help you!

You can reach us in the following ways:

📱 WhatsApp: 06 45139760 (Note: not available by telephone)

📧 Email: info@freshparts.nl

📸 Instagram: @freshpartsnl

We will do our utmost to get to your message within 24 hours to answer.

If you order before 6:30 PM, we will ship your package the same day via DHL (only on working days). Is a product not immediately available? Then delivery may take 1-2 working days longer, or you will get your money back for the specific product. Delays at the courier are beyond our responsibility. For more information, view this page.

We generally have installation videos of certain products on our YouTube channel. Here you can find step-by-step instructions to install your parts correctly. You can find our channel here: Fresh Parts YouTube channel.

We also want to encourage do-it-yourself enthusiasts among our customers and have therefore written a blog with useful information about installing your bodywork set, lighting, tires, crankshaft and gearing, for example. You can find all blogs here: Fresh Parts Blogs.

If these resources do not answer your question, please feel free to contact us. We are happy to help you!

It may take up to 5 minutes before you receive confirmation of your order. Also check your spam or junk email folder as the confirmation may end up there. If you still haven't received a confirmation, you may have entered your email address incorrectly. In that case you can send a message to our customer serviceso that we can change your email address and you can track the status of your order.

The current stock of the product can be found under the title on the product page.

• Stands there “In stock, shipped today!”, then we physically have the product in stock in our warehouse and it can be shipped immediately.
  
• It says “In stock, shipped the day after tomorrow”, then the product can be ordered for subsequent delivery and it will be shipped to you as soon as possible after receipt. (1-2 business days delay)
  
• It says “Sold out”, then the product is currently not in stock and not available from our supplier. The product will be available again in the future, but unfortunately we currently have no insight into when exactly that will be.
  

Please note: if the product has a different delivery time stated in the description (for example, a custom license plate or customized product), then that specific delivery time applies, regardless of the stock status stated below the title.

If you have any questions about this, we will be happy to help you!

You can register a return with us within the legal period of 14 days after receiving your order (as stated in the track & trace).

Returns must be returned - if possible - with all accessories supplied and in the original condition and packaging.

Is the product or packaging damaged? We then reserve the right to charge a depreciation.

Please note:

- Pack the product carefully to prevent damage or loss during transportation.

- Damage due to insufficient packaging or incorrect closure of the box is the responsibility of the customer.

- Products that are custom-made or without original packaging will not be accepted for return.

For more information please contact us Find our returns policy here!